Lead Distribution Software System FAQ's

LeadPro 24|7 software solution offers a host of features with easy to understand user interface and functions to satisfy the needs of lead generation companies, inbound marketers and internet marketing professionals. Here is the summary of the Lead Distribution and Management features of LeadPro 24|7. For a full list of features, see the LeadPro 24|7 Lead Distribution and Management Software Features Comparison section.

General Information

Q. What is LeadPro 24|7 Automatic Lead Distribution Software Solution?

A. LeadPro 24|7 is an integrated Lead Distribution, Tracking & Management, Web based Surveys and permission based Drip Email Marketing Automation solution. The Internet Lead Distribution system can be used by lead generation companies and internet marketers to capture web leads, validate, distribute and deliver, and manage the lead selling process.

Q. What are the key technical features of the solution?

A. LeadPro 24|7 is fully web based and offered as an On-demand Marketing Automation solution based on pay-as-you-go model. It is based on enterprise class technology platform and includes user friendly interface with extensive in-built error checking features. The application is hosted in a highly secure, world class web hosting server environment. Whether you are generating hundreds or thousands of leads a day, the system can easily handle and automate most of the distribution tasks.

Q. Do I need to install any client-side software on my computer to use the system?

A. The system does not need any software or special hardware. All you need is access to the Internet and a web browser, and you are ready to go!

Q. Do I need to enter into long term contracts to use the solution?

A. No. You can subscribe to the service on a monthly basis. There is no need for any long term commitments.

Q. Can the leads and lists be imported from external systems? What are the formats supported?

A. Yes, the leads and list data can be imported from external systems including your enterprise systems. Formats supported are XLS, CSV, ASCII, Access, and XML.

Q. Is the data and information stored in the system secure?

A. We use highly secure, hosted servers to store and process the data. This method is the same as that used by organizations such as banks and financial institutions to protect data over the Internet.

Q. How long does it take to set up the account and start using the application?

A. Once you sign-up on the internet, we review the application manually for completeness and accuracy and start building the profile. Depending on your business specific requirements, the start up time varies. It can range anywhere from a few hours to few days. Our implementation consultants will contact you to understand your specific business requirements such as lead types, verticals, distribution rules, payment processing needs, etc.

Lead Distribution and Delivery Management

Q. What are the features of Lead Generation Distribution module?

A. Leads can be captured from multiple Lead Generation sources such as Landing pages, 3rd party systems, and lead sellers. Leads can also be validated and verified online, before sent to the lead distribution engine. Lead distribution includes flexible filters and business rules, round robin rules, ping tree logic, price maximization, bidding strategies, etc. Lead credit requests can be approved and tracked. The system includes multiple lead delivery and retrieval methods including a full fledged back office and lead tracking system for lead buyers / clients, so that they can retrieve and access the leads. Very useful analytic, real time reports are also included in the system. Please take a look at the Lead Distribution and Delivery Software Features section for more detailed information.

Q. What are the Lead Types that can be managed in the LeadPro 24|7 Lead Distribution and Delivery Management system?

A. Any lead type can be managed in the system. Following are some of the leads managed by our customers: Insurance Leads, Mortgage leads, Debt Settlement leads, Loan modification leads, Real Estate leads, Higher Education leads, Legal Service leads, Equipment and Machinery leads, Financial Services leads, Home Warranty leads, Auto  Warranty leads, Builder leads, Remodeling Contractor leads, Solar leads, Satellite TV leads, Auto Repair Shop leads, etc. Hence the solution is not any vertical / industry specific.

Q. What sort of Lead distribution rules and filters are supported by the LeadPro 24|7 Lead Distribution engine?

A. The lead distribution engine has a number of lead distribution and routing rules. Examples are: Round robin, Lead Price Maximization, Ping Tree method, Lead profile properties such as geography (Zip code, State, County), lead source, and service area, Insurance carrier, etc.

Q. Can the system handle Exclusive and Shared leads?

A. Both Exclusive and Shared (semi-exclusive, non-exclusive) leads can be handled by the system. The system can also distribute leads in real time or in batch mode (for aged leads).

Q. What additional lead distribution management specific services are offered?

A. Our additional services include landing page integration assistance, 3rd party / vendor integration service, client CRM system interfaces, order setup and management, operations monitoring, etc.

Q. Does the system support multiple lead delivery methods?

A. Yes, the system supports several Lead Delivery methods including Real Time email, Batch email, SMS Text messaging, SOAP based API interface, Text to Speech interface, and Back Office system delivery.

Lead Reporting and Analytics

Q. What Lead Management related reports are available in LeadPro 24|7?

A. LeadPro 24|7 offers an array of reports and analytics for real time Lead capture from the internet, distribution, delivery and management. The reports include Lead Sales / Delivery Analysis by Lead Source / Client, and Lead Type, Lead Sales Analysis, Profitability Analysis, etc.

Enterprise Level Solutions and Full Service Options

Q. Do you provide enterprise level support?

A. Yes. The enterprise services (at additional cost) include branding, customization and delivery management features.

Q. Do you provide on going operations and maintenance support for the in-premise model?

A. Yes. We can provide operational, technical and marketing related services on an on going basis, so that your team can focus on the business operations, lead generation and customers. For example, we can setup interfaces with 3rd party lead providers, vendors and affiliates, configure lead verification services, setup and monitor lead orders based on Insertion Orders (IO), and integrate clients' CRM and lead management systems.

Lead Distribution Information Documents

Please download a copy of LeadPro 24|7 Internet Lead Distribution, Delivery and Management software information sheet in a PowerPoint slide formatted file.

If you are a lead company or just planning to get into internet lead generation and distribution business, here is a brief overview guide for lead generation and distribution software practices.