Online Survey Solution - Enterprise Feedback Management (EFM)

Enterprise Feedback Management (EFM) is used to collect and manage feedback from an organizations Customers, Employees, Business Partners and other Stakeholders. With comprehensive Email Panel Management and Survey Application features, LeadPro 24|7 can be used for EFM with significant cost savings.

With the increased use of electronic commerce, online marketing and sales, and multi-channel customer touch points, it is becoming difficult to manage the enterprise feedback in traditional style of occasional surveys and customer meetings.

With LeadPro 24|7, feedback questionnaires can be designed for multiple employee (user) segments and feedback collected on continual basis. Here are the highlights of using LeadPro 24|7 Survey Management Application:

  • Comprehensive Panel Management functions with LeadPro 24|7 List Management
  • Proactive Opt-out Management to reduce SPAM complaints and Regulatory Compliance
  • Extensive Segmentation and Targeting features
  • Interface to enterprise and CRM systems with API
  • Export Survey Data and Results Analysis to other applications
  • Unlimited Custom Panel Profiles
  • Targeted Drip Email Message Delivery and Tracking Statistics
  • Multiple Roles for User Groups
  • Advanced Survey Analytics

Online Survey Solution

LeadPro 24|7 Survey application includes a number of powerful features to meet the requirements to meet the Enterprise Feedback Management processes. In order to analyze the survey response results in real time the solution also includes detailed reports such as Survey Response Summary, Individual Responses, Result Data Export / Download, Cross Tab Report, TURF report and Survey Snapshot.

Please take a moment to browse through the survey management related information by clicking on the links provided on the right side panel. For more details and take a look at the overview of these functions, please see Online Surveys Overview pages.

Or request a 30 Day Free Trial Account (no obligation, no commitment, no contract) and test drive the service to see how it fits your requirements. The free trial survey account can accommodate only 250 responses; however there is no restriction on number of surveys or number of questions in each survey.

Information Documents

Please download a copy of Online Survey Design, Analysis and Management information sheet in PDF format.

Please download a copy of Sales Lead Tracking, Distribution and Management information sheet in PDF format.

Please download a copy of Email Marketing Automation information sheet in PDF format.