Refund Policy

Transparent and fair refund terms for all our services

Last Updated: January 2025

Our Refund Commitment

At LeadPro247, we are committed to delivering exceptional AI-powered marketing services that drive real results for your business. We stand behind the quality of our work and want you to be completely satisfied with our services.

This Refund Policy outlines the terms and conditions under which refunds may be issued for our services. Please read this policy carefully before purchasing any of our services.

Refund Eligibility by Service Type

Monthly Subscription Services

AI chatbots, social media automation, email marketing campaigns

7-Day Money-Back Guarantee: Full refund available within the first 7 days if you are not satisfied with the service
Pro-Rated Refunds: After 7 days, refunds are calculated on a pro-rata basis for unused service time
Cancellation: You may cancel at any time; no refund for the current billing period after 7 days

One-Time Project Services

Custom AI solutions, website development, marketing campaigns

Milestone-Based Refunds: Refunds available for incomplete milestones only
14-Day Review Period: After project completion, you have 14 days to request revisions or raise concerns
Partial Refunds: Available if deliverables do not meet agreed specifications

Consulting & Strategy Services

AI marketing strategy, business consulting, training sessions

24-Hour Cancellation: Full refund if cancelled 24 hours before scheduled session
No Refunds: After service delivery or session completion
Rescheduling: Free rescheduling available with 24-hour notice

Non-Refundable Items

Third-party software licenses or subscriptions purchased on your behalf
Advertising spend on platforms like Google Ads, Facebook Ads, etc.
Domain registration and hosting fees
Custom content creation (copywriting, graphic design) after approval
Services rendered more than 30 days ago

How to Request a Refund

1
Contact Us
Reach out via WhatsApp at +44 7436 429724 or email us with your refund request
2
Provide Details
Include your account information, invoice number, service details, and reason for the refund request
3
Review Process
Our team will review your request within 3-5 business days and may contact you for additional information
4
Refund Processing
If approved, refunds are processed within 7-10 business days to your original payment method

Special Circumstances

Service Failures

If we fail to deliver services as agreed, you are entitled to a full refund regardless of timeframes

Technical Issues

Refunds or credits available if technical problems prevent service delivery for extended periods

Goodwill Gestures

We may offer refunds or credits outside policy terms at our discretion for customer satisfaction

Service Credits

In some cases, we may offer service credits instead of monetary refunds for future services

Questions About Our Refund Policy?

Our team is here to help clarify any questions you may have